Reliable hosting setup, HTTPS/SSL active, basic performance checks.
Care Basic — peace of mind.
Hosting, SSL, backups, security monitoring and updates — so your site stays healthy while you run your shop.
Care is a separate monthly subscription on top of the one-time website build fee.
What’s included in Care Basic
The essentials to keep your site fast, secure and online — without overpaying for changes you don’t need.
Regular backups and restore support if something breaks.
Core/plugin updates (where applicable) and security monitoring.
Basic uptime monitoring and alerts for obvious outages.
Periodic checks to catch broken links or form issues early.
Need monthly tweaks (text/images/sections)? Pick Care Plus. Running Shopify/Woo? Pick Care Shop.
FAQ
Can I cancel anytime?
Yes — cancel by email. Care renews monthly.
Does Basic include content changes?
No. Basic is maintenance-only. If you want small monthly edits, choose Care Plus or Care Shop.
How fast is support?
Typical response is 24–48 hours on business days (Mon–Fri). Higher tiers get priority for small fixes.
Is it only for Pixie-built websites?
Care is designed for Pixie builds. If you already have a site, ask — we’ll confirm feasibility.
Start Care Basic
The fastest way: write “Care Basic” in your message and we’ll activate the subscription.
Go to the main brief form and mention “Care Basic”.
If you prefer email: send a short note with your domain and “Care Basic”.
If your mailbox is different, swap the address in the link.