Controller and contact
The data controller is Jarek Werstler, operating PixiePinesPress within Werstler Digital Studio in the Netherlands. For privacy questions, access requests or objections, email hello@pixiepinespress.com.
Data you provide
We may collect your name, work email, company or brand, website URL, project details, selected plan and term, message content, newsletter choice, contract and billing information, and any files or references you choose to send.
Business prospect data and sources
For carefully targeted business outreach, we may process professional data such as a person’s name, role, work email, company, public website, business category, source and communication history. This information may come from public company websites, professional directories, public business profiles or business data providers. Outreach is used only where permitted by applicable marketing and privacy law.
Purposes and legal bases
- To answer enquiries and prepare a proposal: steps requested before entering a contract.
- To deliver and administer client work: performance of a contract.
- To keep invoices and required business records: legal obligation.
- To protect the website, prevent abuse and improve services: legitimate interests.
- To send studio notes: consent.
- To measure website use with analytics: consent where required.
- To send relevant business introductions: legitimate interests only where applicable law allows it, balanced against the recipient’s rights.
Forms and email communication
Form submissions are delivered to the studio’s business and administrative inboxes. We use the details to respond, assess fit and manage follow-up. Newsletter subscription is separate and optional. Submitting a project form does not automatically subscribe you to marketing emails.
Cookies and analytics
Essential local storage may remember language, currency and cookie choices. Google Analytics is loaded only after analytics consent. Analytics helps understand aggregate use of the website. You can reject analytics or change your preference through the cookie settings link.
Service providers and international transfers
We may use service providers for website hosting, domain and DNS management, email, analytics, file storage, backups, customer records and outreach. Some providers may process data outside the European Economic Area. Where required, transfers rely on an adequacy decision, Standard Contractual Clauses or another lawful safeguard.
Sharing and sale
We do not sell personal data. Data is shared only with providers needed to run the service, advisers where necessary, public authorities where legally required, or another party when you clearly request or consent to the transfer.
Retention
- Unconverted enquiries: normally up to 24 months after the last meaningful contact.
- Unresponsive prospect records: normally reviewed or deleted within 12 months.
- Objection and unsubscribe records: a minimal suppression record may be kept as long as needed to respect the request.
- Client project records: for the agreement and a reasonable period afterward.
- Invoices and core accounting records: generally 7 years where Dutch tax rules require it.
- Analytics information: according to the configured analytics retention settings.
Your rights and marketing objection
Depending on the law that applies, you may request access, correction, deletion, restriction or portability, object to processing, or withdraw consent. You have an absolute right to object to direct marketing. Use the unsubscribe option, reply with “unsubscribe”, or email the address above. Marketing will stop and only the minimum suppression information will be retained.
Security and complaints
Reasonable technical and organisational measures are used to protect personal data, including limited access, secure hosting and careful handling of submissions. No system is completely risk-free. You may also complain to the Dutch Data Protection Authority or another competent supervisory authority.
Changes and contact
This Policy may be updated when services, providers or legal requirements change. Material changes will be reflected by the date above.
Email: hello@pixiepinespress.com